Help & Support

Contact the Archives team at team@sharearchives.com for account, privacy, safety or technical help.

App help

Include your app version, iPhone model and a short description of what happened. You can find the installed version in TestFlight. Never send your password or a verification code.

Account and data requests

In the app, open Settings → Delete account to permanently delete your account and contributed content. If sign-in or deletion fails, email us from your account email and describe the problem. You can also request access, correction or a copy of your information. We may need to verify ownership before acting.

Report content or a person

Use More on a photo or the report action on a message. Block accounts through Settings → Friends & blocked accounts. For a safety report or appeal, email team@sharearchives.com with the relevant username and details. Do not send unlawful images. If someone is in immediate danger, contact local emergency services.

TestFlight access

Accept your invitation using the invited Apple account, then install Archives in TestFlight. If your invitation is unavailable or uses the wrong account, contact us. TestFlight installation does not require buying Archives.

Read our Privacy Policy and Community Terms.